Q: Are you an authorized dealership?
Q: Is it possible to order directly from General Motors or MOPAR?
Q: What brands do you carry?
Q: Are your parts actually genuine OE (original equipment)?
Q: How and why do you sell parts for lower prices than your competitors?
Q: What do you mean when you say "if we can't get it, nobody can?"
Q: What happens if the part I purchase fails?
Q: What is your Low-Price and Right-Part Guarantee?
Q: How long will it take for my order to ship?
Q: Are all OEM parts for sale on your website in stock?
Q: What happens if I need to return or exchange a part?
Q: What if the part is broken or damaged during shipping?
Q: How can I be sure the part I need will fit my vehicle?
Q: What is a VIN?
Q: Where can I find my VIN?
Q: Do you offer a warranty on parts and accessories?
Q: How do I know if I need a left or right side part?
Q: Why are OEM parts better for my vehicle? Can’t I just get a cheaper aftermarket part?
Q: Can I install an electronic part without programming?
A: OEM (Original Equipment Manufacturer) electronic auto parts, such as engine control modules, transmission control modules, and other components, often need to be programmed by an authorized dealer before they can be used in a vehicle. This is because these parts contain software that must be configured to work with the specific vehicle's make, model, and other unique specifications.
The programming process involves connecting the new part to a special programming tool that communicates with the vehicle's onboard computer system. The tool reads the vehicle's current configuration and programs the new part with the appropriate software and settings to ensure it works properly with the rest of the vehicle's systems.
Authorized dealers are often the only ones with access to the proprietary software and programming tools needed to perform this programming. This is done to ensure that the correct software is installed and that the part is functioning properly with the vehicle. If an unauthorized person or shop attempts to install and program an OEM part, it could result in the part not working correctly or even damaging other components in the vehicle. Overall, programming OEM electronic auto parts is an important step in the installation process that helps to ensure the part functions properly and does not cause any issues with the vehicle. By having an authorized dealer handle the programming, vehicle owners can be confident that their car is running as smoothly and efficiently as possible.